The Medlin Family Mission Statement

Serving Others & Building Relationships Within the Community - Today & Everyday

Our dealership is on a mission to help you find the perfect vehicle. Here at Medlin Buick GMC, the Medlin Family Mission states that we will go the extra mile to serve others and build lasting relationships within the community - not only today but also every day. It's our unwavering commitment to our customers, employees, and local community that Medlin Buick GMC will always be there for support and supervision.

Based on our Medlin Family Employee Core Behaviors, the experts at Medlin Buick GMC are trained to handle every situation with professionalism and poise. From the heart of the sales floor to the service bay, our Medlin employees strive to deliver a unique customer shopping experience for everyone - whether you're buying a new car, ordering OEM parts, or scheduling routine service.

Strategic Values

The success of our business is attributed to the team's commitment to demonstrating our core strategic values. At Medlin Buick GMC, our automotive family strives to simplify the customer experience to help you when you need it most. Whether you're in the market for a new car or automotive service, the Medlin Family Mission Statement helps guide you on your quest to get the answers you need to drive away happy.

Let's take a closer look at our Medlin Family's list of Strategic Values to help understand and learn more about the foundational pillars of our business. We recognize the following values as critical to our business success and are listed in order of importance, including:

Medlin Family Core Values

  • Create Customers for Life
  • Greet and engage guests
  • Build open and honest relationships
  • Have fun delivering quality work
  • Be humble and kind
  • Treat everyone with dignity and respect
  • Support and hold each other accountable
  • Be mindful of my wellbeing
  • Maintain a healthy balance between work, family, community, and church


The employee atmosphere at Medlin Buick GMC is open, transparent, and inviting – an ideal environment for people who like to come in and be happy while at work. Our Human Resources department is committed to recruiting the best talent and top-level automotive associates trained to deliver unparalleled customer care and sales support. As a testament to the quality of work performed by our employees, the Medlin Family happily provides comprehensive leadership development training to help further education in the world of professional sales and automotive service. We also prioritize safety and, over the years, have fostered a working environment that actively assists in maintaining a safe and supportive environment for our employees.


As we continue to grow and exceed customer expectations, the Medlin Family is proud to welcome back existing customers and welcome new Customers for Life. We treat people the way we'd like to be treated, including helping our valued customers navigate the buying process online without in-person visitation. Our Customers for Life always come back to Medlin Buick GMC because we're committed to delivering quality service and always doing the right thing. We strive to be Number One in the eyes of our customers and be the go-to facility for all automotive-related inquiries.


It's important to the Medlin Family and all the participating families at Medlin Buick GMC that we propel the business into community orientated and family orientated future. Everything we do is for the long-term benefit of our families, including perpetuating our business through to the next generation of employees and customers. We're constantly learning to adopt best practices and consider new ways to maximize profit while remaining innovative and focused on our goals. We believe that growth and expansion will only come through the diversification of our service and products. We're constantly learning to adopt best practices and consider new ways to value of our products while remaining innovative and focused on our goals. We believe that growth and expansion will only come through the diversification of our services and products.

Contact Us to Learn More

Please call or contact us online at Medlin Buick GMC to learn more about the Medlin Family Mission Statement and our Employee Core Behaviors. We look forward to hearing from you!


    1900 Tarboro Street West
    Wilson, NC 27893

    • Sales: (252) 668-6228
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Get in Touch

  • Contact our Sales Department at: (252) 668-6228
  • Monday9:00 am - 6:00 pm
  • Tuesday9:00 am - 7:00 pm
  • Wednesday9:00 am - 6:00 pm
  • Thursday9:00 am - 7:00 pm
  • Friday9:00 am - 6:00 pm
  • Saturday9:00 am - 5:00 pm
  • SundayClosed