Our Reviews
William D|2014 Buick Enclave
Confirmed Service Customer
2/13/2026
I made an online appointment for this recall so that the service dept. could be sure to have any parts needed. I arrived at the dealership and attempted to check in through the links in the confirmation email, but they did not work. When I spoke with the employee, I was told that they do not review the online appointments ahead of time so we were lucky they did have our needed parts in stock. She said they do not use the online system for check-in or reviewing appointments. With that said, I would say that the online service portal is completely useless. The staff was courteous and the job was completed quickly.
Kayla M
2/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Wilson, NC
Frederick Y|2024 Chevrolet Blazer
Confirmed Service Customer
2/20/2026
Timely service
Kayla M
2/21/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Middlesex, NC
Nicholas J|2025 GMC Acadia
Confirmed Service Customer
2/20/2026
They diagnosed my vehicle and had to order a part covered by warranty. My only issue was they gave me a “loaner” vehicle and the gas light came on while driving it home. I put $20 in gas in the “loaner” and only used about $3 worth of that gas before picking my vehicle up. I think if there is a valid warranty claim, I shouldn’t have to put gas in a “loaner” vehicle just to get home. Other than that, everyone was great and communicated well with me.
Mike L
2/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Wilson, NC
Nigil M|2025 Buick Envista
Confirmed Service Customer
3/26/2026
None
Bill L
3/26/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Wilson, NC
Lyonoll H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2026
It was great
Kayla M
4/11/2026
Thank you for your positive comment. We are glad you had a great experience, and we look forward to welcoming you back again soon.
barnegat, NJ
Wesley P|2024 GMC Sierra 1500
Confirmed Service Customer
5/28/2026
Kayla was great she got me in and out quickly she does a great job explaining everything
Kayla M
5/29/2026
We appreciate your excellent feedback. Kayla will be thrilled to know her efficiency and clear communication helped make your visit a positive one. We look forward to welcoming you back again.
SIMS, NC
Teresa S|2026 Buick Envision
Confirmed Sales Customer
6/30/2026
Salesman John Smith is awesome! He answered every question and made the process very enjoyable. This is the third vehicle that I have purchased from John. My husband had purchased three from him as well.
John Smith
7/2/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WILSON, NC
Brandrick S|2016 GMC Yukon
Confirmed Service Customer
3/11/2026
They charged me for 2 diagnostics test which was over 380.00 told me I need to replace engine do to lifters. I left and went to a local mechanic one valve spring was broke. 7.50 valve spring. I have now put over 300 miles on it and it runs perfectly.. i deserve at least one of my diagnostics fee back . Plus I have never heard of some charging you twice for one diagnostic test
Kayla M
3/12/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Wilson, NC
Thomas H|2026 GMC Acadia
Confirmed Sales Customer
3/12/2026
The buying experience was outstanding! Mr. Linwood Cofield did an outstanding job and went above and beyond expectations. He was very knowledgeable and professional. Mr. Cofield was not overbearing at all and was basically answering everything I wanted to know before asking the questions. Everyone at the dealership was above expectations and went out of the way to ensure we were taking care of. I highly recommend Medlin Buick. The buying process did not take long at all. Jonathan Velasco did an outstanding job and went above and beyond expectations as well. Great team at Medlin Buick.
Linwood Coefield
3/13/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Bailey, NC
Terry D|2024 GMC Acadia
Confirmed Service Customer
6/4/2026
It was simple and quick! I made the call, explained what the issues were and the service tech/representative took care of the rest.
Kayla M
6/5/2026
We're pleased to hear the process was simple and convenient for you. It's great to know our team was able to take care of everything efficiently after your call. Thank you for your confidence, and we hope to see you again!
NASHVILLE, NC
Billy W|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/23/2026
Great team at Medlin. Always a positive experience.
Brian Schlegel
6/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILSON, NC
Dan R|2023 GMC 3500HD Sierra
Confirmed Service Customer
8/7/2026
I was traveling on interstate 95 and my turbo pipe blow apart lower clamp and I went to the closest Chevy Dealer Medlin got me in after about 2 hrs and took to the end of the day so we stayed at the Hotel next to the dealership so we picked up our 5th wheeler next morning and got back on road went about 30 miles and the turbo clamp blow apart on the top chugged back to dealership well the mechanic that fix the bottom clamp took the top one apart to fix lower clamp Brian in service check in said he would try to get us in and would have to charge us the second time even though the dealership mechanic took the top clamp off and didn’t tighten it up enough plus we sat there for 4 hrs waiting and summing up there fault but charge us to reprogram the truck oh 571.00 for the first service 189.00 second time for there fault stay away from this dealership.
Brian Schlegel
8/12/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Capon Bridge, WV
Tremaine P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/4/2026
My experience at your dealership was excellent from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured. Everything was explained clearly, and the process was smooth and efficient. I really appreciated the professionalism and attention to detail, and I wouldn’t hesitate to recommend your dealership to others.
Kayla M
2/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ELM CITY, NC
Michael A|2019 GMC 1500 Sierra
Confirmed Service Customer
4/1/2026
My service consultant Kayla Moore is awesome to work with she is the best
Kayla M
4/2/2026
Hello, we're happy to hear you had the best experience with our staff! We look forward to helping again in the future. Take care!
WILSON, NC
Theodore B|2025 GMC Sierra 1500
Confirmed Sales Customer
4/1/2026
Very good experience. It was a pleasure doing business with you.
Linwood Coefield
4/1/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
Chocowinity, NC
Jonathan M|2025 GMC Canyon
Confirmed Sales Customer
4/18/2026
Everything was straight forward. No hidden fees or added on charges. They even customized a warranty for me. I drove 2 hours to get there and it was worth it. Thanks.
Brian Harmon
4/19/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
Wilmington, NC
William R|2018 GMC 1500 Sierra
Confirmed Service Customer
7/9/2026
ALWAYS EXCELLENT SERVICE
Bill L
7/10/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Harkers Island, NC
Chip G|2025 Chevrolet Tahoe
Confirmed Service Customer
8/14/2026
Very well satisfied with my service. It was my first oil change and tire rotation on my vehicle.
Brian Schlegel
8/16/2026
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
Wilson, NC
jimmy P|2025 GMC Sierra 1500
Confirmed Sales Customer
3/3/2026
Linwood was excellent at his job and it was very experience to buy a vehicle and not stay all day buying as we have done in the pass with different dealerships in Rocky Mount
Linwood Coefield
3/4/2026
Thank you for the thoughtful review highlighting Linwood’s excellent service. We’re delighted your vehicle purchase was such an efficient and enjoyable experience.
Rocky Mount, NC
Michael A|2019 GMC 1500 Sierra
Confirmed Service Customer
5/27/2026
Service was fair and Fast
Brian Schlegel
5/28/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILSON, NC
Nigil H|2025 Buick Envista
Confirmed Service Customer
8/12/2026
Always a great experience.
Kayla M
8/14/2026
Hi, we are very happy we could provide you always with a great experience! If you have any further questions, please give us a call. We're always happy to help!
Wilson, NC
Rebecca T|2026 GMC Terrain
Confirmed Sales Customer
8/19/2026
Best car buying experience I have ever had!
John Smith
8/20/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Bailey, NC
William M|2023 Chevrolet Traverse
Confirmed Service Customer
8/19/2026
Service was handled on time and with courtesy and professionalism
Brian Schlegel
8/21/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Wilson, NC
Tawana P|2025 Buick Envista
Confirmed Service Customer
8/30/2026
They were helpful and very informative
Kayla M
8/30/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Wilson, NC
Michael A|2019 GMC 1500 Sierra
Confirmed Service Customer
8/30/2026
My service rep she is the best
Kayla M
8/30/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
WILSON, NC
Jovita W|2026 Buick Envista
Confirmed Sales Customer
2/8/2026
The Sales Manager() was great in assisting me with locating and financing my vehicle. I didn't feel like I was being told lies in order for me to purchase a vehicle. This is a huge step in a person's life and they need to feel comfortable in this process. Thank you for doing that. Everyone there was really great.
Carson Meacomes
2/9/2026
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Williamston, NC
Jimmy P|2025 GMC Sierra 1500
Confirmed Service Customer
8/17/2026
Service was great a little long but alright
Bill L
8/19/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Rocky Mount, NC
Jovita R|2026 Buick Envista
Confirmed Service Customer
4/13/2026
Everyone was extremely helpful and polite during my experience there. I will recommend your business to my family and friends.
Kayla M
4/14/2026
We appreciate your kind feedback. It is wonderful to know our team was helpful and polite throughout your visit. Your recommendation means a lot to us.
Williamston, NC
JULIAN H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/3/2026
Great service, easy to talk to and accommodating.
Carson Meacomes
6/4/2026
Your kind remarks are sincerely appreciated. We're glad our team was easy to work with and accommodating to your needs throughout the visit. We look forward to helping you again in the future.
Clayton, NC
Mary W|2025 Buick Envision
Confirmed Sales Customer
6/26/2026
For most part it was good. There was a slight glitch with rates and warranty but was resolved to my satisfaction. Salesman Robert was helpful and did a decent job with explaining process. My only complaint was that the trade was reduced when got there. I think it was just a miscommunication but still was a fair trade in
Robert Harrison
6/28/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Broadway, NC
Gerald H|2026 GMC Sierra 1500
Confirmed Sales Customer
8/4/2026
Everything was fine and then just wanted to say they were going to do a good doing business with them thank you
MA Tyson
8/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Rocky Mount, NC
Carnie J|2026 GMC Canyon
Confirmed Sales Customer
8/25/2026
Great experience, very easy transaction
MA Tyson
8/27/2026
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
Elm City, NC
Lisa R|2025 Buick Enclave
Confirmed Sales Customer
3/19/2026
Trey Medlin is top notch. Professional all the way! Couldn’t be happier with my new suv!
MA Tyson
3/20/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs. Enjoy your new vehicle!
Rocky Mount, NC
Arthur L|2025 Buick Encore GX
Confirmed Service Customer
6/1/2026
Great customer service
Kayla M
6/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Raleigh, NC
Steven P|2026 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
Smooth and professional
Brian Schlegel
6/20/2026
Hi, thank you for taking the time to leave a review for us at Medlin Buick GMC. We're looking forward to your next visit!
Pikeville, NC
Alice F|2026 Buick Encore GX
Confirmed Sales Customer
6/29/2026
Helpful, courteous, patient, worked to accommodate my requests in what I wanted and what I could afford.
Robert Harrison
7/1/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
KENLY, NC
Michael A|2019 GMC 1500 Sierra
Confirmed Service Customer
8/3/2026
Service was fast
Kayla M
8/5/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WILSON, NC
Steven M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
2/11/2026
Quick, easy process. I got a fair trade on my trade-in. Brian was good to work with.
Brian Harmon
2/12/2026
Thank you for the great feedback! We’re glad the process was quick, your trade was fair, and Brian was easy to work with. We look forward to helping you again in the future.
Barco, NC
David W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/20/2026
Great
Kayla M
2/21/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
Rocky Mount, NC
robert C|2025 GMC Canyon
Confirmed Sales Customer
2/24/2026
Great experience and easy to make a deal with
Linwood Coefield
2/25/2026
We’re thrilled you had a great experience and found the process easy. Your feedback is truly appreciated!
Wilson, NC
Michael A|2019 GMC 1500 Sierra
Confirmed Service Customer
3/8/2026
My service was great
Kayla M
3/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Medlin Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
WILSON, NC
Larry J|2021 GMC 1500 Sierra
Confirmed Service Customer
5/22/2026
Very qualified and knowledgeable staff. Thanks for always being friendly and welcoming!
Brian Schlegel
5/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NASHVILLE, NC
John B|2026 GMC Sierra 1500
Confirmed Sales Customer
7/1/2026
Salesman, finance manager, and General Manager were all very helpful in answering all my questions and making the sales transaction easy
MA Tyson
7/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
Eureka, NC
Ricky P|2022 Chevrolet Corvette
Confirmed Service Customer
7/24/2026
Had a 1:30 appt for oil change. Got there at 1:20. At 2:30 my car was still setting outside not touched. Then it started to rain on it. Left and came back next day when everything was the way it should have been first day. Svc dept is normally great
Bill L
7/26/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
WILSON, NC
James S|2021 Chevrolet Tahoe
Confirmed Service Customer
8/5/2026
Always great service!
James Stroud
8/7/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
ROCKY MOUNT, NC